Amount deducted but recharge not successful

Name of Complainant	Monu Pradhan
Date of Complaint	November 15, 2020
Name(s) of companies complained against	Idea
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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Text of Complaint by Monu Pradhan:

Wrong operator is selected during recharge.Airtel no has to be recharged but instead of airtel as operator Idea is selected so amount got deducted but recharge is not successful.

Image Uploaded by Monu Pradhan:

Consumer Complaints Court