Amount deducted but recharge not done

Name of Complainant Jasleen Kaur
Date of ComplaintFebruary 3, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Jasleen Kaur:

I had done a recharge of Rs394 for Jio through Google pay on 5th December 2019. The recharge was shown as successful on Google pay but not successful on Jio. I have complained about the same to google pay on 8th Jan and till now no update has been received from Google pay and not even refund. Each time I call them, they just tell they have escalated the issue to the concerned team but no response received.

Image Uploaded by Jasleen Kaur:

Amount deducted but recharge not done

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