Name of Complainant	dinesh nag
Date of Complaint	April 21, 2020
Name(s) of companies complained against	Airtel
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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1. On 15 april 2020,i selected a recharge plan of 249rs on airtel app, because of some offer, 199rs have to pay. I did the process, amount deducted from my account but my number wasn’t recharged. I waited for much long time, but recharge wasn’t successful. Then i did a recharge of 249rs through another application and my number got recharged.
2. On the 18th april 2020, it shown on airtel application’s transaction history section that a recharge of 199rs has been done. But no facilities of that pack is added to my account.
3. I did a recharge of 249rs, which is working but where is that 199rs? I want my that 199rs

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