Amount deducted but neither credited to beneficiary nor refunded back into account

Name of Complainant Anita Kumari
Date of ComplaintMay 2, 2021
Name(s) of companies complained against
Category of complaint Education
Permanent link of complaint Right click to copy link
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Text of Complaint by Anita Kumari:

Wrongly 200 rupees amount deducted instead of 734 rupees subscription amount. As wrong amount has been deducted so please refund 200 rupees amount bearing reference id 515486658

Message in smsbox showing this

Transaction for INR|200.0 to IBIBO WEB PVT LTD has been completed successfully with reference id 515486658.

So please refund this amount as soon as possible.

With regards

Image Uploaded by Anita Kumari:

Amount deducted but neither credited to beneficiary nor refunded back into account

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