Amount deduced but order not placed.

Name of Complainant Ojasvi Bhedi
Date of ComplaintApril 13, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Ojasvi Bhedi:

Coming direct to the point, 07/04/2020 morning I was purchasing one product from FlipKart and for the payment I choose PhonePe. But my amount Rs. 2799 is deducted twice from my SBI bank account through PhonePe and it’s not reached to FlipKart and in result my order is not placed.
                   I also inform this to FlipKart and PhonePe. Since 7th of April, both are denying to return my amount. So many times I mailed and called them but they didn’t resolve my issue.
Below I will mention the details of transaction.
                  Please look into this matter.
Name- Ojasvi Bhedi
Email- ojasvibhedi@gmail.com
Transaction ID-(i)P2004071126087515788712 paid to:m6262104216@paytm
                            (ii)P2004071126305234538251 paid to:m6262104216@paytm
PAYMENT WAS DEDUCED TWICE THEREFORE TWO TRANSACTION ID.
UTR:009844371898
Paid to – FlipKart
Through- PhonePe
Bank – SBI Bank
Amount- Rs. 2799
Contact No.- 9109932737

Image Uploaded by Ojasvi Bhedi:

Amount deduced but order not placed.

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