| Name of Complainant | |
| Date of Complaint | December 13, 2020 |
| Name(s) of companies complained against | Jio |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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I recharged for an ISD pack of 501/- using MyJio app. The first time, it showed in the app that the payment did not go through and hence the recharge did not happen. So, I did it a second time and it got successful. But the amount was debited twice from my Account. So for the same recharge amount got debited twice. So on the whole 1002/- was deducted. I want 501/- to be refunded. I reached out to the customer care of Jio requesting a refund, they said they don’t have the provision of refunding and was being very rude. Please help.
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