| Name of Complainant | |
| Date of Complaint | February 12, 2023 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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When I responded to a customer care executive towards Airtel KYC verification on the 9th of December 2021, two transactions totalling Rs.40731/- and on 15th December,2021 three transactions totalling Rs 59970/- were wrongly debited from my bank account.
Kindly note the details of the transactions:
9/12/2021-OTHPG 677879 Mobikwik Rs.19990/-
9/12/2021-OTHPG 678283 Mobikwik Rs.20741/-
TOTAL-Rs.40731/-
15/12/2021-OTHPG 899804 Mobikwik Rs.19990/-
15/12/2021-OTHPG 600359 Mobikwik Rs.19990/-
15/12/2021-OTHPG 198142 Mobikwik Rs.19990/-
TOTAL-Rs.59970/-
So I have totally lost Rs.100701/- on the above mentioned two days. In addition when I contacted the payment gateway Mobikwik regarding these two transactions, they said that they have no such records.
