Amount debited from my bank account but recharge of Rs. 399/- was unsuccessful.

Name of Complainant Abodh Kaushik
Date of ComplaintJanuary 15, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Abodh Kaushik:

I have recharged my Airtel mobile number- 9627618869 with Rs. 399/- by using Debit Card through www.airtel.in website on 14.01.2019 Balance was debited from my account but recharge was not done.
I have received a confirmation message from airtel bank with reference txr ID- 190114229473 and another message of recharge initiative of Rs. 399/- reference ID- 190114357384.
Required details are as under-
1. Airtel Mobile No.- 9627618869
2. Recharge- 399/- on 14.01.2019
3. Bank Transaction ID-901422549885
please look into the matter and arrange to refund the amount immidiately.

Image Uploaded by Abodh Kaushik:

Amount debited from my bank account but recharge of Rs. 399/- was unsuccessful.

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