| Name of Complainant | |
| Date of Complaint | May 29, 2021 |
| Name(s) of companies complained against | ETHERNET INTERNET |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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DEAR SIR/MADAM
I MADE A RENEWAL PAYMENT FOR MY ETHERNET CONNECTION FOR AN AMOUNT OF RS. 5,900/- TO ETHERNET INTERNET SERVICES AT VILLAGE BETALBATIM, SOUTH GOA. THE AMOUNT GOT DEBITED FROM MY ACCOUNT WHICH WAS THRU INTERNET BANKING. HOWEVER, THE COMPANY SAYS THAT THEY HAVE NOT RECEIVED THE AMNOUNT. THE AMOUNT HAS GOT DEBITED FROM MY ACCOUNT ON 21 MAY 2021 VIDE EPAY TO IBIBO WEB PVT LTD VIDE TRANSACTION NUMBER 517312917 AND THE COMPANY SAYS THAT THEY HAVE NOT RECEIVED THE AMOUNT. I AM AT A LOSS OF INTEREST FOR THE AMOUNT DEBITED WHICH HAS NOT YET BEEN CREDITED TO MY ACCOUNT. KINDLY ARRANGE TO CREDIT THE AMOUNT WITH DELAYED INTEREST. ITS BEEN A WEEK THAT THE AMOUNT HAS NOT YET GOT CREDITED BACK TO MY ACCOUNT. I HAVE ALREADY MADE ANOTHER PAYMENT FOR THE ETHERNET INTERNET CONNECTION AS THE PAYMENT HAD NOT REACHED THE COMPANY. KINDLY LOOK INTO THE MATTER AND ARRANGE TO CREDIT THE AMOUNT BACK TO MY ACCOUNT WITH DELAYED INTEREST.
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