Amount debited from my account ,but the payment was not successful for CESC bill payment

Name of Complainant Sharmistha Basu
Date of ComplaintJanuary 4, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sharmistha Basu:

I have made a payment of Rs.220/- on 04/01/2024 in favour of CESC through online. Though the amount debited from my account ,the payment was not successful. Please look into.I am attaching the screenshot

Image Uploaded by Sharmistha Basu:

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