Amount debited from airtel wallet, but the electricity bill shows unpaid

Name of Complainant Avinash
Date of ComplaintNovember 15, 2020
Name(s) of companies complained against
Category of complaint Electricity
Permanent link of complaint Right click to copy link
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Text of Complaint by Avinash:

I’ve credited 1500₹ in my Airtel wallet which was already having 270 wallet balance for my Electricity bill of 1506₹.

Having 1500+270= 1770₹ as airtel wallet, i did the payment of electricity bill of 1506₹, which has reduced my wallet amount to 264₹ + 30₹ added coupon, leaving me with Airtel wallet balance of 294₹.

However after 10 minutes of checking my electricity bill for confirmation, the old due of 1506₹ was still existing.

Image Uploaded by Avinash:

Amount debited from airtel wallet, but the electricity bill shows unpaid

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