Amount debited from account but recharge not done

Name of Complainant SAURABH JAISWAL
Date of ComplaintJuly 17, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by SAURABH JAISWAL:

Dear Sir/Madam,

I did recharge of Rs 399 (Transaction Id 200717782001) on my airtel no 7319183201 on 17/07/2020 through Airtel thank app. The amount was debited from my account but recharge is not done.

I am unable to contact customer care, kindly look into it and initiate the refund process ASAP.

 

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Amount debited from account but recharge not done

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