Amount debited but not credited to that account

Name of Complainant Akila
Date of ComplaintFebruary 9, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Akila:

I raised a complaint on my respective bank regarding I made a transaction on 29/12/2022 to Greater Chennai Corporation through Googlepay. The amount of 16,476 has been debited from my account.

I got a reply like “Goods and Service provided to customer” from ICICI side. But still my bill has not been paid yet or otherwise I didn’t get any refund too for this transaction. Now they added me a penalty for not paying the bill

Therefore please understand my problem and try to resolve it.

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