Amount debit from person , but reciever saying not received

Name of Complainant Manoj Kumar CG
Date of ComplaintDecember 6, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Manoj Kumar CG:

I am person , I need money in cash it was emergency, so I asked store merchant can I will pay amount in online and get me the cash , he agreed,I made a payment , payment also successfull , but receiver saying I have not received

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