| Name of Complainant | |
| Date of Complaint | May 29, 2021 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Sir/Madam,
I have ordered Poco M3 mobile through credit card but it was reversed due to some reason. Then following message received on whats app on next day saying that your amount for said order was reversed and make payment on following given Bandhan Bank Account of Amazon. Hence, i have made payment of Rs.8319/- to that Amazon Bandhan Bank Account. But till after 7 days, the ordered product is still not received.
Accordingly, it if found that with the malafide intention, Amazon has done fraud with me by taking amount but not delivered the product.
Request you to look into and provide me justice by way of refund the amount.
Communication and payment details are as under:
[5/22, 12:52 AM] +91 85914 33572: Dear customer this is regarding your Amazon order for Poco M3. Your order payment got refunded due to a technical glitch in your bank server.We have deactivated the order on Amazon Panel. If you want to complete the order, reactivate the order on Amazon panel, clear the hold on shipment and get the order delivered today before 10: 30 am then complete the payment before 8: 30 am today. Following is the account details to complete the transaction:
Account Name: Amazon India Pvt Ltd
Account Number: 52210039471837
IFSC CODE: BDBL0001629
Bank Name: BANDHAN BANK
Amount: Rs. 8319
Once paid, we will immediately activate the order on Amazon Panel and deliver on time.
[5/22, 9:24 AM] Prakash: Your Money Transfer of ₹8,319.00 was successful.
Transferred to: 52210039471837
Amount: ₹8,319.00
Reference No.: IMPS114209336725
Date: 22 May 2021
Remarks: To Amazon
Image Uploaded by Prakash Alwani:
