AMOUNT COLLECTED AND INSTALLATION NOT DONE IN 15 DAYS … ALWAYS THEY SAY THEY HAVE ESCALATED THE ISSUE, NOT REFUND THE MONEY

Name of Complainant Shrey Sangal
Date of ComplaintJanuary 4, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Shrey Sangal:

Hello Sanjay Ji, Looking at the kind of lucrative services being offered by Jio AirFiber, I happen to have applied for a new Jio AirFiber connection on 23rd December’2023.

I waited till 27th December’2023 to get it installed at my home (New Gurgaon, Sector 85), unfortunately, Jio AirFiber was not able to fulfill the installation on time, and looking at that, I raised for cancellation on 28th December’2023, and raised for a refund of the amount paid during the application of a new connection. 

To date, I am waiting for the refund amount. (Enclosed bill for your reference)

Warm Regards,

Shrey

Image Uploaded by Shrey Sangal:

AMOUNT COLLECTED AND INSTALLATION NOT DONE IN 15 DAYS … ALWAYS THEY SAY THEY HAVE ESCALATED THE ISSUE, NOT REFUND THE MONEY

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