Amazon refusing to replace after saying they will replace

Name of Complainant Deeksha Jha
Date of ComplaintJune 6, 2021
Name(s) of companies complained against
Category of complaint Medical
Permanent link of complaint Right click to copy link
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Text of Complaint by Deeksha Jha:

We bought a mask, which wqs damaged. When we raised concern customer wervuce girl said she will replace but will take a week. Till today not received. Again we called today for an update now they are saying it is non refundable.

Image Uploaded by Deeksha Jha:

Amazon refusing to replace after saying they will replace

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