Name of Complainant	Abhinaba Majumdar
Date of Complaint	May 16, 2020
Name(s) of companies complained against
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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I made an Amazon UPI payment of Rs 84 on 3rd March. Amount debited but merchant didn’t receive. I lodged a complaint through app, but no one responded. Transaction was pending till the month of April 1st week and suddenly it become successful. I asked for the refund (via customer service) because I’ve already paid in cash to the vendor. Now after 1 month they are asking me to reach out to the vendor and ask for the refund. I have used many UPI, if any transaction gets failed or pending they generally refund the money within 3-4 business days. But Amazon denied to refund the amount. This is absolutely not fair.
Please check the link of the tweet for reference.
https://twitter.com/Avz_ItsMe/status/1254227890356584449

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