Amazon Refund But My Paytm Bank Not Ressived money

Name of Complainant Neeraj
Date of ComplaintMarch 14, 2021
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by Neeraj:

Dear Consumer court,

Greetings

I got refund from Amazon Rs. 899. i provided my Paytm saving account number to Amazon and they have transfered my refund in this account and provided me transaction id which is 106316309060.

But i have not received any money in my paytm saving account, when i contacted Amazon, they are saying that i should contact Paytm payment bank customer care department and request them to file charge dispute.

But Paytm Paytm bank is not filing charge dispute and saying that they have no information regarding this transaction id which amazon provided 106316309060.

Paytm Payment bank is not helping me at all and i am in big trouble, Amazon is saying they can’t do anything without charge dispute refference number.

Consumer court, please give me justice

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Amazon Refund But My Paytm Bank Not Ressived money

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