| Name of Complainant | |
| Date of Complaint | March 28, 2021 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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Recharge of Airtel prepaid was done through Amazon pay, but transaction failed on Airtel’s end. Amazon pay being the gateway is responsible for refunding the amount due to failure in service. Amazon pay refused to refund the amount of Rupees 3997.
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