| Name of Complainant | |
| Date of Complaint | June 20, 2022 |
| Name(s) of companies complained against | Amazon India |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Team, unfortunately I have bought a Samsung Tab from Amazon on 5th Jun and it was dead on arrival and was trying to return since then ? Though it was scheduled pick on 11th Jun and person came and told me that his pick-up application is NOT accepting the pick up due to some technical issues and went back. I had called Amazon Customer care and they have created another pick up schedule after 3 days and told me that they cannot create schedule next day which is absolutely wrong… All these days , Pick up gets cancelled on day of pick up updating the ticket as “Customer refused to handover the TAB” …Till today (even after 10-15 days) , nobody has come for pick up and customer care team keep scheduling new pick up request without any success !
Everyday I am wasting 45-60 minutes in talking to amazon customer and no idea whether it will get resolve before warranty expires ?
Can you help in this regard ?
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