AMAZON not paying my RETURN shipment fee

Name of Complainant Ozgur ozden
Date of ComplaintFebruary 27, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Ozgur ozden:

AMAZON sent me 2 wrong items as an international purchase
1- ORDER # 112-2904655-7099426
It was supposed to be Surface pro-8, i5, 8GB platinum, but instead I found
HP CHROMEBOOK in the box. Refund is issued for this item.
BUT I had to pay 998.40 QAR = 274.58$ as an international return shipping for this item via DHL, Airwaybill: 6573405661.

2- ORDER# 112-1884366-6457011
it supposed to be Surface pro-8, i5, 16 GB, but I have received 8GB version and I have also returned back, and refund issued.
BUT I also had to pay 998.40 QAR = 274.58$ as an international return shipping for this item via DHL, Airwaybill: 6573405661.
I would like you to the refund the international shipping that I have paid which is 549$.
I had to pay this because twice you have sent me the wrong item and it is basically not my mistake and responsibility.
Thanks

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