Amazon not accepting return of Mi Air Purifier 2S as promised by the service agent

Name of Complainant Pavan
Date of ComplaintOctober 4, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Pavan:

this id regarding order # 404-4635634-5342744
I called Amazon customer service regarding changing address of delivery. the executive said the delivery address cannot be changed whereas you can order another item to the delivery address where I wanted to be delivered and he would rise cancellation request for me on the above mentioned order. As he said I placed another order on the different address.
But on 3rd-Oct I received message like the above mentioned order will be delivered today. I trusted amazon service and though he has cancelled the order. but it was not cancelled and I was misguided. Then I tried calling the delivery agent but his number was OFF. then after I left office, he has delivered it without my presence. Now amazon is not accepting the return request. This is unethical.

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Amazon not accepting return of Mi Air Purifier 2S as promised by the service agent

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