Amazon mobile purchase

Name of Complainant Senthilkumar
Date of ComplaintOctober 28, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Senthilkumar:

I was orderd Redmi note 5 pro model mobile from Amazon online purchase.
Product received, but some option not available, complained to the Amazon customer care,22/10/2019 Redmi service team person directly checked the mobile,
Service person reply message: sorry sir this problem solved impossible, so our request to replacement the new mobile.
23/10/2019 replacement order copy received my amazon login page.
28/10/2019 new mobile received and old mobile handovered but same problem the replacement new mobile.

Image Uploaded by Senthilkumar:

Amazon mobile purchase

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