Amazon mentioned 10 days return while purchasing and changed policy to replacement after purchase

Name of Complainant Mitul Saxena
Date of ComplaintJuly 29, 2025
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Mitul Saxena:

I purchased Honeywell Moxie V1400 Earbuds which were delivered on 20th July and while purchasing it mentioned an option of 10 days return. Whereas when I want to return today on 29th July within timeline , Amazon has changed the policy after my purchase to replacement and no cancellation. Only a policy at the time of purchase shall apply and not policies which are changed after the purchase. I would file a case before consumer court and highlight this mal practice on all social media so that others are not cheated.

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Amazon mentioned 10 days return while purchasing and changed policy to replacement after purchase

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