Amazon Mall will not refund my money.

Name of Complainant Tommy Smith
Date of ComplaintFebruary 21, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Tommy Smith:

On the Amazon mall website you deposited money to do a task. Each task is 20 orders. They say that sometimes the user must pay in to fill the orders. I deposited to do a task of R5000. The 9th task wanted me to pay in R5875. I argued with my tutor that this was more than my deposit and that I wanted my money back. They refused and said I need to fill all the orders of the task before they would pay out. So I played the R5875 two orders later the system wants me to pay in another R3685 which I do. Two orders later the system wants me to pay in another R11412 which I do not have. In total they have R 14560 of my money. They say my account is frozen and that I need to wait a month before I can get my money back. I have mouths to feed and rent to pay. I need my money back. The way the payments escalated was unfounded, what was supposed to be a R5000 deposit which I agreed to has now become R14560 which I did not agree to. I just want my money back as soon as possible.

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Amazon Mall will not refund my money.

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