| Name of Complainant | |
| Date of Complaint | June 7, 2022 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | Consumables |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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On 9 may 22, i placed Order# 407-2468526-6197115 for UNIVED gels. I had to use these 14 May 22 for an event. Delivery of gels was promised on 12 May 22 so i placed the order. Delivery of bars was promised on 16 May 22 and i placed order.
Delivery was not made in time and all orders were clubbed and delivered on 16 May 22. My purpose was not served as delivery was delayed. I had to leave for religious trip on 16 May 22 morning and return on 29 May 22. I got parcel on 30 May 22 and as i opened the green gel packet had two gels short (only 4 delivered instead of 6).
when i call their customer care, i am told that since minimum time got over, this cannot be resolved. When amazon failed to deliver their products in time and i got them after two weeks, how can they close the window.
thus two issues – delay in delivery and delivery short, and refusal to solve issues. plus wasting so much customer time in following up.
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