Amazon is not sending the new product nor initiating refund

Name of Complainant Suraj Prahladka
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Suraj Prahladka:

I purchased a mobile from Amazon and Amazon sent a wrong product.
I initiated refund and in return Amazon took back the product and after receiving the product Amazon is neither sending the new product nor initiating refund

Image Uploaded by Suraj Prahladka:

Amazon is not sending the new product nor initiating refund

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