Amazon.in order #403-3774528-7377136 [Faulty piece and missing speaker worth 3k]

Name of Complainant Pulkit Kumar
Date of ComplaintJune 18, 2022
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Pulkit Kumar:

Dear Amazon CS team: Greetings.

With reference to my purchase of “Tecno Phantom X Iceland Blue” mobile on 10-June. I have not received the “Bluethooth speaker” as advertised of INR 3k.
Attached are the screenshots/images of the Offer and Outer box of my mobile.

2) Phone is having extreme heating issues and is dangerous.

3)Unpredictable behavior: e.g. screen turning down, zero signals, loss of internet connectivity, screen freeze, restart anytime.

4) Battery charging required 2 times a day.

Request you to please help me out with this DANGEROUS brand and mobile phone. I would rather go for Samsung in return.

Regards: Pulkit Kumar
9650120214

Image Uploaded by Pulkit Kumar:

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