| Name of Complainant | |
| Date of Complaint | November 13, 2021 |
| Name(s) of companies complained against | RAJESH |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Amazon Order number- 403-4132998-7354709
I am in Canada and gifted the TV for my family India. I had tried multiple time to connect to Techincal team and other phone number which is being provided by Amazon for support and Very disappointed with the service you have provided. There is no one has come to install the TV even after so many calls. I am not happy with TV where the Quality of Picture and Audio is not good. From 1st day of Purchase, I am trying to contact to Amazon to return my TV but you do not have option except call back where I do not have my India number so can not talk. I also can not char as teh app is not available in my regin Canada.I would request you to I had requested to Amazon Team ([email protected]) for RMA number with Shipping agent information coming to pick up.
but i got standard reply as below where I am not able to connect for last 1 week.
I would appreciate to take it serious instead harassments of Customer.
Please call me on my cell number +1-226-201-0099 or my Relative number in India +91-6457914765.
On Sunday, October 31, 2021, 08:09:38 PM EDT, [email protected] wrote:
Hello,
Our Customer Service department didn’t receive the e-mail message below. If you still need help, please visit one of the pages below so we can quickly provide you with additional information or give assistance via phone or chat.
Your Orders: https://www.amazon.in/gp/css/order-history
Amazon Pay: https://www.amazon.in/gp/help/customer/display.html/ref=hp_bc_nav?ie=UTF8&n…
Returns & Refunds: http://www.amazon.in/returns
Manage Prime Membership: https://www.amazon.in/gp/primecentral?ref=in_prime_detail_page
Your Account: https://www.amazon.in/your-account
You can find answers to other questions by searching https://www.amazon.in/help or reach out to us via Phone or Chat by visiting https://www.amazon.in/contact-us.
We look forward to hearing from you.
Sincerely,
Amazon.in Customer Service
https://www.amazon.in
RegardsRajesh+1-226-201-0099
Image Uploaded by RAJESH KUMAR RUHELA: