Name of Complainant | |
Date of Complaint | April 17, 2020 |
Name(s) of companies complained against | alt balaji |
Category of complaint | Entertainment |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
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Alt BALAJI
i have kept my alt BALAJI app subscription on auto renewal. On 6 March 2020 my subcribtion was renewed for three months yesterday I wanted to see the content I was not able to see any content and they were asking me to subscribe again.
Means asking me to cancel my old subscription and get a new one. So they get extra money. The same was two years earlier with my spouse account.. they are cheating customers this way.
Image Uploaded by Riddhee Gosar:
Hi Riddhee,
We regret the inconvenience caused. Please share with us the payment receipt and the email id or mobile number associated with ALTBalaji app to support@altbalaji.com and we shall look into the issue on priority.
Team,
ALTBalaji
I have paid for my renewel on for altbalaji. Its automatically renews every 3months. But when i go to the alt balaji app its asking me to pay.
I paid subscription for a year and it’s asking to subscribe again kindly look in to matter.
I have paid to 1 year subscription through mobikwik but after payment it was showing to subscribe again. Kindly resolve the same ASAP