| Name of Complainant | |
| Date of Complaint | November 16, 2022 |
| Name(s) of companies complained against | |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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We are happy to pay a subscription which enables us to make the most of Alexa. HOWEVER for the last THREE weeks, every time we make a selection of an artist, Alexa replies “Here is the music.. from the selected Artist…. along with similar Artists!”. We have tried to find a way of getting back to the one selected artist and are not getting anywhere. I don’t want to pay a subscription for a device to tell me what I should be listening to. Can you please advise before we cancel our membership? Thank you
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