AJIO website delivered a wrong product and denied to refund

Name of Complainant Swetha
Date of ComplaintSeptember 25, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Swetha:

RT78118407 not yet resolved after 15days
I had ordered Redtape shoes on Aug 6th from AJIO website … they delivered a jeans pant instead of that . The same day I raised a return procedure but till now my money Rs.1607 did not get refunded
Got a mail stating that money Canot be refunded due to company policies

Hey swetha! We have an update against your Ajio Complaint ID $ticket. We can imagine your disappointment about not receiving the refund. However, during the quality check, we found that the product received from you, doesn?t meet our return policy guidelines. Hence, we wll not be able to process a refund on this.. You can also check the status of your complaint by visiting https://ajio.page.link/trans_SMS

Image Uploaded by Swetha:

AJIO website delivered a wrong product and denied to refund

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