AJIO sent me wrong item, denied refund, return or exchange

Name of Complainant Shivendra seth
Date of ComplaintOctober 2, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Shivendra seth:

I had ordered a calvin klein cargo pants worth 4600Rs. (Approx) from Ajio in August. They sent me an old used jeans in place of that, and when I returned the item asking for a refund, they said we cannot initiate a return or refund because the item that was sent is a Non-Ajio product. I kept after them for more than a month, but they’re still giving me same replies and keep resolving the issue by themselves. I posted the same on their twitter page & another person replied on my post saying he has been scammed by AJIO in the exact same way!!

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