| Name of Complainant | |
| Date of Complaint | February 2, 2023 |
| Name(s) of companies complained against | MOBIKWIK |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have ordered some clothing products from ajio and had partially cancelled the order out of 6 refunds I have received only 5 refunded. One refund Is held back I have called mobikwik several times those customer care agents are very rude and not willing to provide the resolution I have raised a ticket also.
There is no use of it ticket id : 27774030
Whenever I try to ask they say escalated but no resolution transaction is done on 17th jan I have received all refunds on that day itself but one refund is not credited till now 2nd of February it’s been 16 days they said with in 7 days refund will be added again I have called them but they same thing wait for some time how much time I should wait please help me the transaction amount is 3634.49 the other amount to be received is 298.50 now asking to pay 1364 before 5th of feb or else 654 rupees penalty late fee will be imposed
Refund Id
rfnd_L5AdOpeTntTurH
Initiated On
17th Jan, 2023
Payment Amount
₹ 3,634 . 49
Payment la
pay_L5APjTT8SWssw
Payment Via
Mobikwik
Wallet
