AJIO hadn’t refunded my money

Name of Complainant Merlin
Date of ComplaintMarch 26, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Merlin:

I had ordered a pair of shoes but I wasn’t satisfied with the quality so I decided to return it. After returning it, I was promised a refund within a week. At first it said it was initiated but then I hadn’t received it. I waited for 15 days and then divided to complain to the company. They reached out and claimed to have initiated it and gave me a number : 204130373620
This is to track the refund via the bank. But then I still had no response. I still haven’t received the money. Now the app is saying that the refund is complete but I haven’t received it yet.

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