| Name of Complainant | |
| Date of Complaint | May 23, 2021 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I recharged my airtel line today, around 8:03am with 600N from a POS and the POS got debited as well. My loan balance which was 100N was deducted and i was sent a recharge message as usual but my balance was suppose to remain 500N since I was owing 100N and recharged 600N but there was noting on my balance. The took both the 100N load and my 500N supposed recharge. And I recharged 700N again before the could truly credit my airtime balance…but I still want my 500N airtime?
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