Airtel Xstream Fibernet not Cancelling the request and processing Refund

Name of Complainant Ch Raghuveer
Date of ComplaintNovember 21, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Ch Raghuveer:

My new connection with Airtel Xstream Fibernet was not established as technical team informed that box was far from my location. I was made to pay for the connection before initiating technical help. Now they are not able to give connection and are not cancelling the request and processing my refund. I made many calls to support team. Getting fake assurances that it will be done and I get refund in 7 days but they are not doing so.

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