Airtel xsafe not refunding my money

Name of Complainant Sahil saini
Date of ComplaintApril 29, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sahil saini:

I have paid rs 4000 for airtel camera but representative refused to install camera on same day. So I cancelled the order on 15 April 2023. Still it’s been 13 days I did not get any redund. Even airtel store is not helping giving more days again again. Please help me.

Image Uploaded by Sahil saini:

Airtel xsafe not refunding my money

2 thoughts on “Airtel xsafe not refunding my money

  1. I have also facing the same problem. I purchased two camera cisting Rs. 9196/-on 12 Aug 2023 When ever I call there reply is stock not available.

  2. Currently I am facing the same issue. On 27th August I placed the order of Airtel Xsafe cameras, total order amount is 12394/-. On the same day I file a claim to cancel the order as soon as I knew that I have to renew the cloud fee yearly. Almost 1 month 3 days passed away, every day I called 9860998609 and they told me the same recorded thing
    “Sir I escalate your claim, you will receive a call with in next 4 hours and then you will receive a cancellation confirmation code. After that you will receive the full refund in next 5 – 7 days”.
    Unfortunately that call, SMS and that shining day still never came yet. Fully frustrated, don’t know how can I get my refund?

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