Airtel wifi broadband service not deactivated, requested many times

Name of Complainant Vaibhav Bhandari
Date of ComplaintApril 30, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Vaibhav Bhandari:

It’s been more than one and a half month and i have requested to deactivate my wifi service through mails, and on call with customer care executive. As amid lockdown there is no other measure and i  have not used a data since 2 months as i am not at my rented place where is airtel wifi connection.

But i am still getting bills every month when i have not used a data , why would i pay the bill and i am tired of requesting them to deactivate my service.

Here i am sharing the screenshot of my one mail , i have so many other mails too and even call recordings where i have requested them to deactivate my service.

Please take the necessary action to my problem

Image Uploaded by Vaibhav Bhandari:

Airtel wifi broadband service not deactivated, requested many times

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