| Name of Complainant | |
| Date of Complaint | December 17, 2018 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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I received this text message from Airtel “Pack validity for Airtel no 9920070515 will expire on 16-Nov-18 & outgoing services will stop. Recharge with RC35 or more for continued services.Dial*121*51#”. I talked to Airtel customer care regarding this message. He told me that your outgoing service will be stop on 24 Nov 2018 so you need to recharge minimum 35 for validity only and if you do not recharge then your Incoming service will also stop after 15 days. He also told me that you have to recharge after 28 days for validity if you done the recharge with 35 Rs. I asked to him that i will have to recharge time to time only for the validity, He replied Yes you have to recharge time to time for the validity only. But when i purchased the Airtel Sim Card that time Airtel gave me life time validity. Now Airtel is cheating to customers.
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