Airtel tracking abroad customer and charging too much without customer permission

Name of Complainant Mousumi Mishra
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link
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Text of Complaint by Mousumi Mishra:

I was not informed that daily I will be charged for 649 rupees if I will switch on my india airtel sim for OTP.I called to Airtel customer care before travelling to abroad what are the international roming recharge and that time I was clearly informed as a AIRTELBLACK customer ur incoming msg only free rest calling n all will be charged.Now in bill they amhavr added too much automated amount which I was not aware and I did not raise request for.Again they have recharge automatically without customer permission.Then what is the use of Airtel sim to use.
Airtel is taking money forcefully.when I asked to stop my Oneairtel plan I got a info about my bill that is 9000 I need to pay to come out of this pain and I was informed I need to switch of my India sim outside country.If I will switch on for OTP then alos They will charge me 649 rupees.

Image Uploaded by Mousumi Mishra:

Airtel tracking abroad customer and charging too much without customer permission

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