Airtel thanks app (wallet balance not added)

Name of Complainant Sahil vrrma
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Sahil vrrma:

I added money to my Airtel Thanks App Wallet but did not add. I was add 250Rs by online banking, got the message (Dear customer, you have sent your a / c XXXXXXXX5264 (vermasDil1561 @ okhdfcbank) UPI Txn Ref ID: 104721520777 BANK $ 250.00 to Airtel Payments Bank (airtelpaymentsbank.rzp@axisbank). when i can check my wallet balance 250rs not add. pls check and solve the problem. I was also trying to call 400 helpdesk but still not connected. Feedback. We are busy customer executive pls call after some time. Call ended. My mobile number 9086614997

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Airtel thanks app (wallet balance not added)

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