Airtel thanks app recharge of prepaid through Paytm not working

Name of Complainant Visa
Date of ComplaintMay 20, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Visa:

I have been using airtel thanks app for both broadband and my prepaid. This time I tried to recharge prepaid number using airtel app and payment gateways as Paytm. Paytm deducted amount  and transaction success but it didn’t get reflected in airtel app.it’s very painful to see such traps in app and not reliable to use.

Now I waiting to get the amount refunded.

Image Uploaded by Visa:

Airtel thanks app recharge of prepaid through Paytm not working

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