Name of Complainant	Ramesh Naidu Matta
Date of Complaint	May 2, 2021
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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HI , My name is Ramesh Naidu Matta and my account number – 7041183138 . My Mobile number 9000483116. Due to rain , my Internet service was not working . I have raised a complaint and Service request number 130448660. Initially their customer service team assisted they will send technician to verify the issue. Next day their technician says there is a covid positive case in your apartment and we can’t come for service and changed the date to 4 days later. All other service providers are helping customers , I don’t understand why Airtel team has issues .  It will impact my work and kids education who will be answerable to that . We do understand every one is living in risk , they have to take necessary precautions and help customers. Now Internet has became emergency service , it will impact children education and jobs . I am in Airtel one plan and paying 1500 rs per month.

I want to large a complaint on this . Please do assist me here.

Thanks,

Ramesh

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