| Name of Complainant | |
| Date of Complaint | December 20, 2018 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I received this text message from Airtel “Pack validity for Airtel no 9996638389 will expire on 19-Dec-18 & outgoing services will stop.
Recharge with RC35 or more for continued services.Dial*121*51#”.
I talked to Airtel customer care regarding this message. She told me that your outgoing service will be stop on 19 December 2018
so you need to recharge minimum 35 for validity only and if you do not recharge then your Incoming service will also stop after 15 days.
She also told me that you have to recharge after 28 days for validity if you done the recharge with 35Rs.
I asked to her that will I have to recharge time to time only for validity, She replied Yes you have to recharge time to time for validity only.
When I purchased the Airtel Sim Card that time Airtel gave me life time validity.
Airtel is cheating to customers
