Airtel Sim stopped working

Name of Complainant K.Chandhini
Date of ComplaintFebruary 29, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by K.Chandhini:

Hi,

I had some issues on the quality of the calls and had very poor internet service, so i visited Airtel store.

They said the sim needs to be changed and provided a new and said it would be activated in 2 hrs. This happened on 24th Feb 2020.

The new Sim(Mobile number:9940789161) didnt not get activated but the old sim got deactivated, hence visited the store again on 25th Feb 2020 and the customer service representative raised a complaint stating “Signal Fetching Issue” (No:RITM2595110).

Till today (29-02-2020), the new sim is not yet activated. The mobile of the the representative is 9566065656 and he accepted that its the Airtel’s issue.

I did my change of Rs.379 recently which is a 80days pack. I started to face issues after that. Now i lost a week due to this issue.

Image Uploaded by K.Chandhini:

Airtel Sim stopped working

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