Airtel sim not swap successfully due to spelling mistake by Airtel executive

Name of Complainant Vikas Bhati
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Vikas Bhati:

Dear Sir/ Madam,

I am using the Airtel Number: xxxxxx3518 since June 2007. Last week this number was suddenly deactivated or stop working. This number was registered in the name of my father Mani Ram Bhati.
When I visited the Airtel Store along with my father, they provide me new sim and told me that it will be activated in 6 hrs. But I received the message that sim swap could not be completed successfully.
 In 2007 Voter ID of my father was used for issuing the said airtel number. Voter ID clearly mentioned the name of my father as Mani Ram Bhati. But in Airtel’s database name registered as Mauj Ram Bhati.
Kindly let me know that whose fault is this. Please do the needful in order to activate my Airtel Number: xxxxxx3518. I am using this number since 14 years.
Thanks & Regards
Vikas Kumar Bhati

Image Uploaded by Vikas Bhati:

Airtel sim not swap successfully due to spelling mistake by Airtel executive

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