Airtel SIM Has been deactivated from last 4 days but couldn’t get a concrete solution

Name of Complainant Satya Shankar Sarkar
Date of ComplaintFebruary 23, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Satya Shankar Sarkar:

my Airtel Mobile No. 7583838341 has been deactivated on Tuesday evening at around 1940 hours I contacted Airtel customer care and they told that to change the SIM card as the same might have been damaged. As per their advice I changed the sim on Thursday and the retail counter told me that the sim will be activated within 4 hours but it has been more than 24 hours and my sim has not been activated. I complained their Nodal officer and again they told that my name is mismatch and told me to again visits any store and change my name. I have been using Airtel since last 3 years and now they are telling me that the name is mismatch.

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Airtel SIM Has been deactivated from last 4 days but couldn’t get a concrete solution

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