| Name of Complainant | |
| Date of Complaint | April 29, 2023 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
My SIM suddenly stopped working since Wednesday. I reached the Airtel store, and they issued a blank sim for SIM swap and all my KYC proofs were updated. I was told that SIM will be activated within 4hours. Even after the time, it wasn’t activated, I reached the store and they told that LIVE photo was not matched. I tried with multiple proofs, every time the reason is same. Neither the store executive has enough knowledge about this, nor it was resolved properly and promptly updating to the user.
Image Uploaded by SK: